Make a complaint

At IAS Denmark, we recognise the importance and value of listening and responding to concerns and complaints. IAS Denmark commits to an effective complaint handling procedure that reflects the complainant’s needs, expectations and rights. Complaints are dealt with in an effective, fair and timely manner.

IAS Denmark emphasises that complaints are handled with the highest discretion. People who complain may choose either to provide their personal information or to remain anonymous.

Please read IAS Denmarks Complaint Policy

You can choose from three different ways to file your complaint:

  1. By sending a letter to the address: Internatinal Aid Services Danmark, Drejervej 15, 5., 2400 København NV, Denmark
  2. By contacting the director of IAS Denmark Torben Madsen on +45 75345855.
  3. By completing the form below.
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